What is Pronto Cloud? & Why Choose Us?
Pronto Cloud is a specialized service from Pronto Software that provides hosting and cloud-based infrastructure for their flagship ERP solution, Pronto Xi. It allows businesses to access, manage, and secure their operational data, accounting, and supply chain management remotely, offering a secure alternative to on-premise server management.
Security and Isolation Features
ERP involves confidential financial, HR, and operational data, so opt for Virtual Private Cloud with robust logical isolation via private IP subnets, VLANs, and encryption. Look for multi-layered protections like intrusion detection, identity access management (IAM), security groups, and network access control lists (ACLs) to prevent unauthorized access. This ensures compliance with regulations like GDPR or HIPAA, reducing breach risks in shared cloud environments.
Scalability and Performance
Most Virtual Private Cloud that support elastic scaling for ERP workloads, including auto-scaling virtual machines (VMs), load balancers, and fault-tolerant zones to handle peak demands without downtime. ERP systems benefit from consistent performance in isolated subnets, avoiding "noisy neighbour" issues from other cloud tenants. Prioritize providers with global regions and low-latency networking for real-time data processing
Reliability and Availability
ERP uptime is non-negotiable for business continuity, so select VPCs with built-in redundancy, disaster recovery tools, and high availability across multiple availability zones. Features like automated backups and failover mechanisms minimize disruptions, ensuring 99.99%+ uptime. This is essential for mission-critical ERP apps like inventory or supply chain management.
Cost Efficiency and Pricing Model
Evaluate total cost of ownership (TCO), including pay-as-you-go pricing for compute, storage, and data transfer, while avoiding hidden fees for VPC features like gateways or traffic. VPCs often provide better ROI than on-premises setups for ERP by leveraging public cloud economies, but compare vendors for ERP-specific optimizations, such as reserved instances. Factor in long-term scalability to prevent escalating costs.
Integration and Compliance Capabilities
ERP often spans hybrid environments, so prioritize VPCs with seamless connectivity to on-premises systems via VPNs or dedicated links, plus easy integration with ERP vendors. Ensure strong compliance certifications (e.g., SOC 2, ISO 27001) and hybrid cloud support for data sovereignty. This facilitates smooth migrations and vendor ecosystem compatibility.
Cloud Service Provider
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Tailored Cloud ERP solutions made easy
We provide value added hosting & management services for:
· Pronto Xi ERP
· Application servers
· Web servers
· File servers
· Database servers
· Cloud storage
· Identity and Access Management
High level of resilience and uptime
We can provide:
• Rack space
• Infrastructure
• Backup solutions
• Managed Services
• Internet Gateway services
Assistance With Your IT strategy
We can assist with:
• Technical management & monitoring
• Infrastructure design and provisioning
• Backup/Restoration assistance
• Disaster Recovery as a Service
• Virtualisation strategy
Ongoing Support
With Pronto Cloud, we can securely support your business with our flexible cloud ERP computing solutions and management services which can grow as you do.
To further enhance your business resilience, our team’s capability also include disaster recovery to prevent downtime, secure file sharing for protected document management and identity access and management.
Hosting & Managed Services
Let SL Information handle everything. You can just focus on productivity and fewer headaches.
Pronto Cloud can provide all or some of the IT infrastructure you need to run all of your ERP, web and business software applications.
No capital expenditure, with low up-front investment and running costs, and no unexpected expenses
Guaranteed uptime, service availability and delivery – allowing you to focus more on your business and less on your IT
Your data is stored as if it were on a server in your office, so you retain full ownership of and access to it in a standard format
Enjoy all the benefits of the flagship Pronto Xi Enterprise Resource Planning (ERP) platform, without the complexity.
Fully customisable, flexible solutions – only pay for the applications you need, and rapidly scale-up or change as you need to
Securely access your software and data wherever you are in Australia and around the world
Real-time redundancy in distributed data centres and data backup management
Highest level of security for your data, with data stored in Australia, dedicated security and compliance teams and regular independent security audits
By managing, monitoring and maintaining your Pronto Xi business applications, Pronto Cloud allows you to concentrate 100% on what’s most important – running and growing your business.
Monitoring and Support – including help-desk and 24/7 phone support
System Administration – including monitoring and maintaining key server processes, and setting up users and systems
Pronto-Specific System Administration – including creating new datasets and maintaining scripts and environment files
Installation and Upgrades – including data migrations and system email configuration
Database Administration – including creating and configuring new databases within IDS/Oracle/MS SQL
The cost of downtime can be significant for any business – not only in revenue and productivity, but also in the potential loss of customers.
Pronto Cloud can offer a Disaster Recovery as a Service (DRaaS) solution to provide near real time replication of your data.
Our System Recovery Services (SRS) is available if you have a hosted solution with us and offers an recovery point objective (RPO) of under two minutes and an recovery time objective (RTO) of under two hours.
If you have a Managed service, our EverySync solution offers your business various levels of protection based on your needs.
Whatever your hosting or cloud requirement, we have many additional services to assist your business. From Microsoft services and tenancy (O365), to specific hosting requirements, speak to our solutions team to see what we can do for you.
SRS
System Recovery Service
SRS is a disaster recovery solution offered to cloud hosted customers, where Pronto Cloud replicate your production cloud environment to a secondary datacentre. As the replication is created within the same environment as the original, teams are able to switch to the parallel system with data as current as seconds for the incident with a Recovery Point Objective (RPO) of under a minute.
Pronto Cloud with LHDN e-Invoice Ready
Pronto ERP Functionalities
Pronto is modular software, which means you can build it around your business – not the other way round. As your business grows, so too does the software running it. Constantly adapting to new challenges to reveal new insights.
Platform
Foundation
Core platform
Web interface
Enterprise security
Forms management
Tasks & Alerts
API integration platform
Developer tools
Deployment
On premises
Application
Financials
Fixed Assets
Account Receivable
Accounts Payable
Resource Management
Payroll/Employee Portal
E-invoice Ready
CRM
CRM
Mobile Sales & CRM
Distribution
Inventory
Sales
Purchasing
Asset & Facility Management
Service
Service Scheduler
Mobile Service
Service Connect
Maintenance Management
Rental
Pronto Service App
Retail
Mobile Sales & CRM
Resource Management
Supply Chain
Warehouse Management System
Distribution Requirements Planning
Advanced Forecasting
Electronic Data Interchange
Radio Frequency
Scanpack
Catalogue
Manufacturing
Planning
Scheduling
Laboratory
Maintenance Management
B2B
E-commerce
Intelligence
Application
BI Administration
BI Manager
BI Designer
BI Schema Manager
Visualisation
Reports
Mobile BI
Data
Reporting data packages
Data Quality Management
Data Intelligence
Analytics Cubes
AI in ERP: Intelligent, Reliable, and Enterprise-Focused
At Pronto Software, we know most businesses need more than off-the-shelf solutions. That’s why we deliver secure, practical, enterprise-grade AI capabilities, seamlessly integrated into Pronto Xi ERP. Purpose-built to address real business challenges, our AI empowers teams to make smarter, faster decisions—elevating ERP into a true system of insight and action.
ERP is no longer just a transaction engine—it’s a driver of digital transformation. Built for agility and scale, modern ERP must enable real-time decision-making. With AI, ERP evolves into an intelligent partner that helps organisations respond with speed and confidence, driving meaningful change.
Agentic AI brings transformative enhancements to ERP systems in multiple impactful ways.
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Faster Operations – Automates decisions and reduces manual tasks
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Smarter Workflows – Detects bottlenecks like shortages or delays
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Process Efficiency – Optimizes and orchestrates workflows intelligently
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Anomaly Detection – Flags issues and suggests corrective actions
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Accuracy & Compliance – Improves profitability and resource management
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User Accessibility – Natural language interfaces for easier ERP use
The Pronto Software Virtual Assistant enables users to ask natural language questions about the Pronto Xi product and receive accurate, relevant responses.
Instant Access to Information – Quickly delivers answers, minimizing search time
User Empowerment – Helps users resolve issues independently
Data Security – Fully compliant with privacy and protection standards
Our Predictive AI consolidates and structures business data, delivering actionable insights through customizable dashboards in IBM Cognos BI.
It can also integrate external datasets, strengthening fore
casts and helping businesses anticipate cyclical factors that may impact the bottom line.
This solution empowers businesses to optimise resource allocation, boosting satisfaction for schedulers, service technicians, and customers alike. The Schedule Optimisation system automates and enhances resource utilisation, adapting seamlessly to business growth or operational challenges.
It is also built with full compliance to data protection standards, strengthening your reputation as a reliable and trusted facilities management provider.
Solution Overview
Solution since 45 years
SL Information Consulting experience >25 years
Australian award-winning ERP
> 100 customers through ASEAN region
Multiple Industry platforms
Cloud Ready For You
Affordable and Scalability
Pronto ERP with e-Invoice ready & PEPPOL extension
Industry Coverage
Manufacturing Solution Overview
PRONTO Xi Manufacturing provides a rich functionality to help you manage your manufacturing operations in an optimal manner.
PRONTO Xi Manufacturing helps you to manage following processes:
- Bills of Material management
- Inventory and warehouse management
- Material Requirement Planning
- Production Scheduling
- Shop Floor Control
- Quality management
Benefits
- Reduce total cost
- Increase supply chain efficiency
- Manages producyion schedules
- Provides visibility of manufacturing processes
Our Customers in Manufacturing Solution Overview
Astino
Betamek
Pokka Ace
North Malaya Engineers
Distribution
PRONTO Distribution is a scalable and integrated solution that helps your business take on the omni-channel distribution strategy that is prevailing in the marketplace today.
PRONTO Xi Manufacturing helps you to manage following processes:
- Sales management
- Delivery management
- Inventory and warehouse management
- Purchasing management
Our Customers in Manufacturing
- Astino
- Betamek
- Pokka Ace
- North Malaya Engineers
Benefits
- Reduce total cost
- Increase supply chain efficiency
- Manages producyion schedules
- Provides visibility of manufacturing processes
Retail
From point-of-sale to e-commerce and beyond, Pronto Xi Retail is designed to help you nurture your customers and minimise the costs per transaction.
PRONTO Xi Retail helps you to manage the following processes:
- Category management
- Franchise management
- Loyalty program
- Promotions management
- Inventory and warehouse management
- Financial management
Benefits
- Instantly recorded in your general ledger
- Allows pricing and retail promotions to be managed centrally
- Integrated with your warehouse and stores, allowing stock enquiries in real time
- When connectivity is lost, the offline mode allows staff to continue to process sales as normal.
Our Customers in Retail
Dancom TT Telecomunications Sdn.Bhd.
Piau Kee Live & Frozen Seafood Sdn. Bhd.
Katrin B.J Sdn. Bhd.
Engineering & Construction
From bidding through tender to execution of a project, PRONTO Xi EC&O is designed to help you to be profitable organization.
PRONTO Xi EC&O helps you to manage the following processes:
- Tender management
- Project cost and margin management
- Subcontractor management
- Billing management
- Claims management
- VO management
Benefits
- Suitable for Heavy/ Civil Construction
- Offering a best in class web UI
- Ensuring field users and executives get quick access to the key metrics that they require
Our Customers in Engineering & Construction
Geohan
WET
- AME Construction
Field Service & Rental
PRONTO Xi Service Management is designed to administer your business from Financial Management to Field Service.
PRONTO Xi Service Management helps you to manage the following processes:
- Service Contract
- Field Service
- Spare parts management
- Rental management
- Financial management
Benefits
- Reduce total cost
- Increase supply chain efficiency
- Manages producyion schedules
- Provides visibility of manufacturing processes
Our Customers in Field Service & Rental
UMW Industries
ICT Zone
ERP System Cloud FAQs
We offer Pronto Xi ERP with a cloud deployment option, meaning you can access the full ERP system via a cloud-based infrastructure rather than on-premises hardware.
This lets your business scale more easily, minimise upfront infrastructure costs, and tap into quicker updates and maintenance.
We support multiple industries including manufacturing, distribution, retail, construction and service sectors.
Because Pronto Xi is modular and cloud-ready, it suits businesses that require adaptability, remote access, multi-site operations and the flexibility of a cloud ERP system.
Our Pronto Xi solution includes modules such as:
- Platform/Foundation (web interface, API, developer tools)
- Financials (GL, AR, AP, payroll)
- Distribution, Supply Chain, Inventory & Warehouse Management
- Manufacturing (shop-floor, scheduling, BOM, quality)
- CRM, Retail, Asset & Facility Management, BI/Analytics
These modules mean you can deploy a full ERP system into the cloud and cover all key areas of enterprise operations.
By selecting our cloud-based ERP system you can expect:
- Scalable infrastructure that grows with your business
- Full visibility across finance, operations, supply-chain and more
- Better collaboration and remote access for your teams
- Reduced hardware and maintenance cost since we handle the infrastructure aspects.
- Ability to integrate advanced technologies such as BI, mobility and automation via cloud.
To get started, you can contact us for a demo of Pronto Xi ERP in the cloud and we will assess your business needs. On-boarding includes choosing modules, defining deployment (cloud or hybrid), integrating your existing systems and going live.
We provide local support in Malaysia, help you with configuration, data migration, training and ongoing service so you are fully supported during and after the ERP implementation.