Malaysian SMEs – Revitalize To Withstand After Shocks of Pandemic

As the global economy is severely disrupted, Malaysian SMEs face a complex and disconnected supply chain that was previously tightly integrated. Malaysian SMEs need to adapt quickly to the altered macroeconomic conditions and attempt to adopt disruptive technologies in order to maintain their competitive dynamics to withstand the upheaval currently faced.

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Malaysian Halal Food Industry & Technology For Expansion

In the last two decades, the concept of halal has been applied to many industries, from agriculture to food manufacturing, cosmetics, pharmaceuticals and logistics. Malaysia SME halal food producers are in all parts of the supply chain, plugging into larger food producers, producing ingredients and are involved in the last-mile distribution and delivery. Explore our technological solutions for your IT expansions.

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Opentext – Exstream Empower Editor Product Overview

OpenText™ Exstream™ Customer Communications Management (CCM) platform, Exstream Empower Editor enables customer-facing staff, such as agents and customer service representatives (CSRs), to create personalized correspondence, emails and quotes, using a thin-client, controlled editing environment.

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Opentext – Exstream Content Author

With OpenText Exstream Content Author, Users can simplify customer communication processes and easily create, change & personalize marketing & business contents. It gives users complete control of crafting & editing content, as well as creating content & business rules as needed.

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Opentext Exstream 16.6 – Product Overview

Designed for omnichannel CCM, Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred channel, screen size and device of the customer

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Opentext – Customer Communication Management Brief

OpenText CCM solutions help companies of all sizes optimize customer engagement through the design and delivery of ultra-personalized, consistent, and compliant communications that enhance continuous customer journeys–anytime, anywhere customer interactions occur.

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OpenText LiquidOffice – Intelligent Form

OpenText LiquidOffice is web-based, intelligent e-forms software that enables organizations to automate document and forms-driven processes using electronic forms and workflow automation capabilities for improved efficiency, control and customer satisfaction.

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