Coronavirus Pandemic: Pushing Digitisation For Malaysian Companies

The coronavirus pandemic will spur businesses in Malaysia to accelerate their digitization efforts at a time when the global economy is under siege by disrupted supply chain and nationwide shutdowns. We have estimated statistics from MIER that the Malaysian economy would likely experience negative growth for the rest of 2020. Major industries such as aviation,

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Reboot For Sustainability During Crisis

The spread of Covid-19 has shaken up corporate lives globally. Can we use this pandemic to do some good and reset corporate processes to be more sustainable? It is at times like this that many things we take for granted can become startlingly fragile. While stuck working at home we have no access to many

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Mobile Data Collection as a CSR Initiative

Corporate social responsibility (CSR) is how companies manage their business processes to produce an overall positive impact on society. It covers sustainability, social impact and ethics, and done correctly should be about core business – how companies make their money – not just add-on extras such as philanthropy.   “If you as a company can

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Multi-Channel Customer Communication Strategy

Do you have a multi-channel customer communications strategy in place? Customer engagements have been transformed to a point where relationships are managed without any human touch. Your business needs to listen to your customers across every touchpoint – from mobile to the Web and beyond. If you do not have a communications strategy in place

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Customer Communication Strategies for Malaysian Logistics Industry

The Malaysian Government through its many initiatives is positioning Malaysia as ASEAN’s preferred logistics gateway, presenting growth opportunities for local logistics players. The Logistics and Trade Masterplan (2015-2020) includes the following: Debottlenecking by the Ministry of Transport – decongest ports and airports, reduce red tape & improve road and rail infrastructure DFTZ – Alibaba logistics

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Getting Malaysian Manufacturing Back In Track

The Malaysian manufacturing sector is forecast to expand 4.7% year-on-year (y-o-y) in 2019, supported by export-oriented industries, following continuous expansion in electrical and electronics (E&E) as well as chemicals and chemical product subsectors, according to the Ministry of Finance’s (MoF) Economic Report 2018/19, titled Fiscal Outlook 2019 dated November 2nd 2018. However, on the 2nd

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Industry 4.0

Factories are now deploying technology through connected devices such as mobile computing, bar code scanning, RFID, wearables, sensors, shelf beacons etc. as part of the Industry 4.0 initiative. This increase of devices linked into manufacturing is leading to a surge in data collection. More data means more opportunities for analysis. Having more performance insights is

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