Multi-Channel Customer Communication Strategy

Do you have a multi-channel customer communications strategy in place? Customer engagements have been transformed to a point where relationships are managed without any human touch. Your business needs to listen to your customers across every touchpoint – from mobile to the Web and beyond. If you do not have a communications strategy in place

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Customer Communication Strategies for Malaysian Logistics Industry

The Malaysian Government through its many initiatives is positioning Malaysia as ASEAN’s preferred logistics gateway, presenting growth opportunities for local logistics players. The Logistics and Trade Masterplan (2015-2020) includes the following: Debottlenecking by the Ministry of Transport – decongest ports and airports, reduce red tape & improve road and rail infrastructure DFTZ – Alibaba logistics

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